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Payroll Plus Frequently Asked Questions

Frequently Asked Questions

What is Payroll Membership?

Payroll membership is a scheme London Plus offers partner organisations to enable them to help their employees save. Employees specify the amount they wish to save and this is deducted from their salary via payroll and transferred directly into their London Plus share account. If the employee wishes to apply for a loan the repayment amount is made in the same way, via payroll.

Who is eligible for Payroll Membership?

All of the employees of any local organisation that has joined the scheme are eligible for payroll membership.
If your organisation is not part of the scheme but you feel they would be interested then contact us with the relevant person's details so that we can attempt to get something in place.

How do I set up Payroll Membership?

Click on the Payroll Plus tab at the top of the home screen and then click the 'join us' button at the top of the screen or in the menu down the left hand side. Fill in the Payroll Plus application form and click submit. You will receive your welcome pack once your account has been opened.

You can also come into the branch if it is more convenient to do so.

How do I change or cancel Payroll Membership?

If you ever want to change or cancel the amount being deducted from your salary/wages you can send us an email from your work email address stating the amount you want it to be changed to or expressing your desire to cancel the deduction altogether.
Alternatively you can come into the office and give your request in person.

Contact Us
  • London Plus Credit Union
  • Tel: 0207 471 2620
  • Email:
  • Web:
  • Address: 274 North End Road, Fulham, London, SW6 1NJ
Opening Hours:
  • mon
  • tue
  • wed
  • thu
  • fri
  • sat
  • 10:00am - 4:00pm
  • Phone & Email (9am - 5pm)
  • 10:00am - 4:00pm
  • Phone & Email (9am - 5pm)
  • 10:00am - 4:00pm
  • 9:30am - 12:30pm
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London Plus Credit Union is authorised by the Prudential Regulation Authority & regulated by the Financial Conduct Authority & the Prudential Regulation Authority. FCA & PRA FRN: 473340