Who runs London Plus Credit Union?

Who runs London Plus Credit Union?

London Plus Credit Union is governed by a professionally trained, volunteer Board of Directors, who are elected from the membership at the Annual General Meeting (AGM). The Board appointed a Chief Executive to look after the day-to-day operational management of the organisation.

At the AGM, the members also elect a Credit Committee, who have overall responsibility for the management of the Credit Union's lending portfolio, and a Supervisory Committee, who act as the members' watchdog, ensuring that all legislation, rules, policies and procedures are strictly followed.

One member, one vote

Credit Unions are owned and controlled by their members. Every member has equal say regardless of how much money they have saved in the Credit Union.

This is called the one member, one vote principle. Members also elect the Board Members at the Annual General Meeting, and any member can put themselves forward for election, so long as they are over 18 years of age.

Come on Board!

A strong Credit Union needs a diverse, committed group of volunteers. If you would like to help the Credit Union by joining our voluntary Board of Directors, please phone 020 7471 2620 or email memberservices@londonpluscu.co.uk.

In particular we are looking for people with experience in financial services and local residents throughout the boroughs we serve.

Learn More

Board Directors

Vincent Thomas

Vincent Thomas

Chair

Vincent became part of the group working to set up a credit union in the borough of Hammersmith & Fulham in 2005 going on to be a founding member and director when the Credit Union was authorised in 2008.

Vincent is director at a large London housing association. He has worked at this level at a variety medium and large London housing associations. His experience includes direct housing management, support functions like his current one in the IT department, managing programmes and projects, and he is often engaged to deliver change projects and service improvement. His experience in income collection for large housing associations is what convinced him both of the importance of credit union services to local communities, and the need to build partnerships between credit unions and housing associations to prevent unmanageable debt and improve financial inclusion.

John Barry

John Barry

Vice Chair

John has over 35 years’ experience in housing, initially starting his career in shared ownership sales, customer service and complaints management. John has worked in a number of senior roles, currently as Projects Director at Metropolitan Thames Valley Housing, with previous roles as Corporate Services Director, Housing Services Director, and as an independent housing consultant. John has led on the design and implementation of cultural change and business mergers, and has also managed significant tech change and performance improvement projects.

John is passionate about building teams that deliver excellent service with a common sense of purpose, and in his spare time enjoys listening to and playing music, reading, and watching television documentaries about castles (according to his two children).

Jill Cook

Jill Cook

Secretary

Jill has over 20 years’ experience in human resources, employee development and pay and benefits and is a fellow of the Chartered Institute of Personnel and Development.

Jill is currently HR Director at Notting Hill Genesis a housing association primarily working in London and the Home Counties. She has extensive experience of large scale cultural and strategic change projects and is passionate about ensuring people are treated fairly and have the opportunity to develop to their full potential.

Jill has been a member of the Credit Union since 2009 and before joining the Board in 2015 worked as a volunteer on its HR policies and procedures. She is keen to help the Credit Union develop further to benefit the communities it serves.

Jill is a keen tennis fan (watching not playing) and, encouraged by her husband and two grown up sons, supports Chelsea FC!

Anna Catt

Anna Catt

Anna has over 20 years’ experience in housing finance, and before this 10 years in NHS, and is a member of the Chartered Institute of Public Finance and Accountancy.

Anna is currently Director of Business Finance at Notting Hill Genesis and has extensive experience of budget setting and management reporting across large and complex organisations.

Anna has been a member of the Credit Union since 2018 and is currently Compliance Officer for the Credit Union.

Jutta Byers

Jutta Byers

Jutta is a Managing Director Global Market Solutions and Country Head at Banca IMI/Intesa, the 8th largest European bank. Her longstanding (>25 years) financial expertise includes credit, risk and loan management, financial strategy and business development.

Jutta holds voluntary roles as a charity treasurer and trustee, non-executive board member and as a senior advisor. From her studies of homelessness in her hometown and from supporting the “Felix project”, which distributes leftover meals from restaurants to homelessness charities, she developed a keen interest in the fair distribution of welfare across society.

She strongly believes that financial services should be accessible to everyone and is a strong supporter of the Credit Union philosophy. She therefore wants to contribute her financial expertise and her enthusiasm to help provide the best service to its members.

David Pye

David Pye

David is now a civil servant but previously he worked in the banking industry for over thirty years. He started his career as a graduate trainee at National Westminster Bank before moving into investment banking. In his final banking role, he worked in the London branch of Rabobank, one of the largest Dutch banks, where he was a Managing Director in the Markets division.

Throughout his career, David has always believed in the importance of providing high quality customer service and he is an enthusiastic champion of the cooperative values of credit unions. He wants to use his banking experience to help the members of London Plus achieve their financial goals.

Away from work, David volunteers with Wandsworth Foodbank and is a keen historian and gardener.

Martin Richards

Martin Richards

Martin is a Director at RPM Resources, a SYSPRO-registered authorised sales and implementation consultancy partner in the Enterprise Resource Planning (ERP) market, with a focus on small-to-medium companies, housing associations and councils. He started his career in financial and management accounting and then moved to IT project management. His 20+ years experience in project and change management in the banking, financial services, telecommunications, utility and housing management sectors has involved engagements with prestigious institutions such as HSBC, Barclays, UBS, Thomson Reuters, Centrica, British Telecommunications and Metropolitan Thames Valley Housing.

Martin joined the board of London Plus in September 2021, drawn by its’ ethical premise of service to the community, both encouraging members to save, but also offering affordable loans when needed. He is using his experience in the Finance and IT sectors to help the Credit Union enhance its IT infrastructure, cyber security defences and business systems, processes and policies.

Michael Biemann

Michael Biemann

Content being updated

Tom Gorman

Tom Gorman

Content being updated

Gary Hockey-Morley

Gary Hockey-Morley

Content being updated

Audit Committee

Robert Spain

Robert Spain

Audit Committee

Content being updated

Employees

Cheryl Gale

Cheryl Gale

Chief Executive

Cheryl came into the organisation when it became operational in September 2008 and was responsible for setting up and managing all aspects of the credit union service.

As the Chief Executive, she has driven consistent growth year on year by ensuring the Business plan objectives are delivered and ensuring effective customer service.

Cheryl worked previously at Lloyds Bank for 21 years. Cheryl was a Cefa qualified financial advisor under the Lloyds Bank umbrella and was regulated by the FSA.

However predominately her time with Lloyds Bank was spent as a manager in the operations of a retail branch. She had responsibility for delivering business results by managing risk, operational effectiveness and driving growth.

Cheryl has a busy home life with her husband who works in banking and her two teenage children.

More about us...

Leran more about London Plus Credit Union